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Refund

Refund Policy

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Refund Policy – SEO Boost

1. Scope

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This Refund Policy applies to all purchases made through SEO Boost’s online payment system at seoboost.co.id.

2. General Rule

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Payments made to SEO Boost are non‑refundable once services have commenced.

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Refunds are only considered under the circumstances outlined below, and in accordance with applicable consumer protection laws.

3. Eligible Refunds

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Refunds may be granted if:

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The client is charged in error (duplicate payment or incorrect amount).

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SEO Boost is unable to deliver the agreed service due to internal technical issues.

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A cancellation request is submitted before service delivery begins.

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Where required by law: Clients may be entitled to additional refund rights under consumer protection regulations in their jurisdiction (e.g., EU/UK cooling‑off period, Australian Consumer Law, UAE Consumer Protection Law, Indonesian Consumer Protection Law, or relevant U.S. state laws).

4. Non‑Eligible Refunds

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Refunds will not be issued for:

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Completed or partially delivered services.

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Dissatisfaction with results where services were delivered as described.

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Currency conversion differences, bank fees, or payment processor charges.

5. Refund Process

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Clients must submit refund requests in writing to SEO Boost within 7 days of the transaction.

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Approved refunds will be processed within 14 business days to the original payment method.

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Refunds granted under consumer law will follow the timelines and procedures mandated by the relevant jurisdiction.

6. Governing Law

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This Refund Policy is governed by the laws of Indonesia, while respecting applicable consumer protection regulations in the EU, UK, UAE, Australia, USA, and Indonesia.